One of the most frustrating aspects of apartment living can be the customer service that you receive at the leasing office. I have been on both sides of the fence in this arena; an unhappy tenant and a stressed-out property manager, so I believe I can speak frankly about both positions. It’s tough out front … Continue reading Property Mangers and Tenants: Can’t we all just get along?
Apartment Managers, discover the easiest and best ways to increase your resident retention rate and make your residents happy.
Apartment websites suck. There, I said it, and you know it’s true. The majority of apartment websites are about as high quality as those cheap restaurant websites. You know, the ones that have a downloadable menu that won’t actually download.
Yet, just about everyone shops for their next apartment online—94% of people in fact. In an industry where more leases and lower delinquencies are by definition what keep apartment owners and managers in business, why are managers displaying their property online in the suckiest of ways?
The goal of Rentbot is to make your job as a property manager, a lot easier. That’s why we offer the ability for residents to make online payments for rent, security deposits, and other fees. With more and more businesses going paperless, property managers have possibly the most to gain by offering online payments to … Continue reading 5 Reasons Property Managers Should Offer Online Rent Payments
