The goal of Rentbot is to make your job as a property manager, a lot easier. That’s why we offer the ability for residents to make online payments for rent, security deposits, and other fees. With more and more businesses going paperless, property managers have possibly the most to gain by offering online payments to their prospects and residents. Here are few reasons why it’s a good idea to have a website that accepts online payments:
Online Payments Saves Everyone Time
Property managers and office staff have a lot to do but if residents can easily pay rent online, it will cut down on the amount of time spent entering checks or talking to residents who come by the office to pay their rent. This is especially true at the beginning and end of the month when managers are already swamped.
Online Payments Lowers the Number of Service Requests
If residents are required to come into the office to pay rent, they are more likely to to request maintenance while they are in the office as well. If residents have the ability to pay online, there will be less service requests to be entered by the office staff and completed by maintenance.
Residents Want to Pay Rent Online
Your residents are busy people too. They want the ability to pay online or to set up automatic payments. Having this feature is just one more amenity that you can offer prospects, thus making your property more competitive. A recent study found that of the residents that pay rent online, 75% of them use a credit card. Credit card payments are attractive to tenants who want to take advantage of reward cards and bonus points.
Online Payments Reduce Delinquencies
Residents have their own budgets and schedules, so the ability to pay their rent on their own terms, whenever they can, is crucial to lowering delinquencies. Online rental payments can be made 24/7 thus accommodating to every resident’s schedule and lowering delinquencies in the process.
Online Payments Mean More Leases
Many prospects don’t put a deposit down on the first visit to a property. Instead, they go home and do their research. If they are able to easily fill out an online application and pay their deposit online, they will be more likely to choose your community. This also works well for prospects that are long distance but wish to reserve an apartment. Either way, you will get more leases by making the switch to accepting online deposits and application fees.
To summarize, online rent payments are beneficial for prospects, residents, and managers. If you are in need of an apartment website that offers online rent payments, contact Rentbot today at: 1.844.473.6826 or https://www.rentbot.co/contact/