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Resident Retention


Top Renter Frustrations Revealed

The apartment leasing industry can be quite the whirlwind some days. Between collecting rents, responding to resident complaints, inspecting units, tracking maintenance requests, managing the office and putting out an occasional fire every now and then, I’m sure all can attest to the fact that a property manager’s job is never done. Days are too … Continue reading Top Renter Frustrations Revealed

Catch that Millennial!

As September approaches, several apartment communities will be welcoming a new cohort of millennial apartment renters, especially those properties located in or around college campuses. The millennial generation (also known as Generation Y) is greatly impacting the apartment leasing industry. They are one of the largest renter groups today, and, thanks in part to the … Continue reading Catch that Millennial!

Reduce Tenant Turnover; Keep your Renters Smiling

Tenant turnover—a phrase most Property Managers do not like to hear. For a Property Manager, there’s nothing more satisfying than a “good” tenant. These are those tenants who pay their rents on time each and every month, are pretty much silent dwellers and renew their lease every year faithfully. Though it’s always great to strive … Continue reading Reduce Tenant Turnover; Keep your Renters Smiling

Property Mangers and Tenants: Can’t we all just get along?

One of the most frustrating aspects of apartment living can be the customer service that you receive at the leasing office. I have been on both sides of the fence in this arena; an unhappy tenant and a stressed-out property manager, so I believe I can speak frankly about both positions. It’s tough out front … Continue reading Property Mangers and Tenants: Can’t we all just get along?